1. Who we are
CareDesk TD operates caredesktd.online and provides appointment-based non-veterinary pet care. Contact hello@caredesktd.online or +1 (855) 657-5884.
2. Information you provide
You may provide your name, email, phone, general location, pet type, routine, behavior, service request and preferred timing. After initial contact, service planning may require veterinarian, emergency-contact and property-access information through an agreed channel.
3. Technical information
Our hosting provider may process IP address, browser type, requested page, timestamp and security logs to deliver and protect the site. The delivered package does not include analytics, advertising pixels or online payment processing.
4. Uses
- Respond to inquiries and prepare care plans and quotes
- Assess coverage, suitability, safety and availability
- Provide confirmed services and customer support
- Protect the website and comply with applicable law
5. Sharing
We do not sell personal information. Necessary providers may handle data for hosting, email, communications, accounting or professional support. Information may also be disclosed when required by law or reasonably necessary to protect people, animals, property or legal rights.
6. Retention
Ordinary inquiries are typically retained up to 24 months. Confirmed care, accounting, incident and access-management records may be kept longer when reasonably needed for contracts, safety, disputes or law. Access codes should be limited and deleted when no longer needed.
7. Rights and choices
Depending on location, you may have rights to request access, correction, deletion, restriction, portability or objection. Contact privacy@caredesktd.online. Rights can be limited by applicable law.
8. Cookies, security and children
See the Cookie Policy. We use reasonable safeguards, but no method is guaranteed secure. The site is not directed to children under 13, and service requests should be submitted by adults authorized to arrange pet care.
9. Updates
We may update this policy prospectively and will change the effective date when we do.